Get Your Journey Cancellation Declare Paid in Full


Hello Steve, My husband and I booked a Celeb cruise for about $8,000. How a lot is an efficient Journey Cancellation plan?

This appears like a easy request, proper? It isn’t, however not for apparent causes. In truth, due to the obvious simplicity, had they not known as us, they most likely would have misplaced $2,405 on a lined journey cancellation declare.

Me: What’s the per particular person price for every of you?
Them: it’s $4,000 per particular person.
Me: Because it’s a Celeb cruise, does Visitor #2 have a 75% low cost?
Them: I don’t know. My journey agent informed me that’s our per particular person journey price.
Me: Since November 2023, virtually each Celeb bill we’ve seen exhibits Visitor #2 with a 75% low cost. To be able to ensure, you’ll have to see your Celeb bill.
Them: I don’t know if it’s well worth the problem.
Me: I feel it’s, since you don’t need to uncover at declare time that you simply’re not getting all of your a refund.
Them: What do you imply?
Me: If Visitor #1 paid the total value and Visitor #2 acquired 75% off, then insuring $4,000 per particular person signifies that a visit cancellation for a lined purpose might lead to Visitor #1 dropping at the least $2,000 on their declare, whereas Visitor #2 finally ends up being overinsured.

I informed them this story:

In November 2023, a pair known as me about insuring a $1,000 per particular person April 2024 Celeb cruise. I requested in the event that they have been certain that they had the identical price, as a result of I’d seen Celeb invoices the place Visitor #1 has a better journey price than Visitor #2. They known as their journey agent to make clear and known as me again and saying their journey agent confirmed the journey price was cut up equally at $1,000 per particular person which they insured.

In April they cancelled their cruise for a lined purpose. We helped with their declare. They known as in Could sad with its end result: Visitor #1 acquired solely $1,000 and Visitor #2 acquired $520. I reminded them (I’ve a great reminiscence) that in November their journey agent mentioned their journey price was $1,000 every. Sadly, Celeb’s cancellation bill confirmed Visitor #1’s journey price as $1,480 and Visitor #2’s journey price as $520. The whole was nonetheless $2,000, however the cut up wasn’t equal as a result of Visitor #2 had a 75% low cost on their journey price. Sadly, their journey agent wouldn’t take accountability for deceptive them so they’re out $480.

These folks known as me again a couple of hours later after they acquired a replica of their bill. Have a look at what it confirmed:

As you may see, Visitor #1’s whole cost is $6,496.98 and Visitor #2’s whole cost is $1,767.98. They have been very joyful they acquired the bill and didn’t take their journey agent’s recommendation. In addition they informed me that the opposite web sites they visited suggested them to do precisely what their journey agent mentioned.

This is the reason I mentioned “they most likely would have misplaced $2,405 on a visit cancellation declare” in the event that they insured a $4,000 per particular person journey price.

PS – They mentioned they’ve been insuring their cruises incorrectly for years, however they received’t be making this error once more.

I hope this is smart. If you need the precise journey insurance coverage recommendation, name us at 1-888-407-3854 and we’ll provide help to determine all of it out.

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